Terms & Conditions

 

Reservations

All prices stated are in New Zealand Dollars and include Goods and Services Tax. Prices are subject to change without notice.

  • To confirm your booking, full payment is required at the time of booking.
  • Child rate applies to passengers aged 4 to 14 years inclusive. 
  • Childen 3 years old and under travel free when accompanied by a paying adult.
  • Online bookings for all packages require at least 24 hours notice for confirmation. Contact Mitre Peak Cruises directly for last minute bookings: 0800744633.
  • Lunch add-on option requires confirmation 24 hours prior to travel. Lunch add-on is available for Coach passengers only.

Cancellation and Amendments

Mitre Peak Cruises will allow cancellations at its discretion:

  • All cancellations require a minimum of 24 hours notice prior to sailing, for a full refund.
  • Reservations can be amended within 24 hours of departure to a different date or time by contacting 0800744633. Difference in pricing may be payable if applicable. 
  • Mitre Peak Cruises reserves the right to amend timetables, cancel cruise departures at any time for safety or operational reasons. Mitre Peak Cruises has the right to cancel any cruise at any time due to unsafe weather conditions, or change the cruise route at the Skipper's discretion.
  • Minimum of six paying adults are required for cruises to go ahead.

Road Closure

The Milford Road is subject to closure by the Land Transport Authority at any time. For the latest road report visit www.milfordroad.co.nz.

Mitre Peak Cruises accepts no responsibility for travel disruptions due to road closure. Passengers affected by road closure can reschedule or cancel with a full refund.


Promotional Purposes

Photographs of passengers may be used by Mitre Peak Cruises for promotional purposes.